: FAQs
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- When can I download the data from the various exchanges?
- Approximately 1-2 hours after the close of market.
- Is the History adjusted?
- History on the above Exchanges is adjusted.
- What is adjusted or clean data?
- Adjusted data is when the historical trade data for a security is modified due to reconstruction/share split or bonus issue being applied to the security. Adjusted data ensures that you have no gaps, spikes or drops in your charts.
- Is there on-going support?
- Yes. It is in our interest to ensure that each and every customer is happy with the software.
- Do I need to download everyday?
- No. BodhiGold remembers the last time you downloaded and automatically updates from that date - up to a period of six months absence.
- Can I update several charting programs at once?
- Yes. BodhiGold can update any number of charting formats or programs with the one data download. There are no extra charges to do this. Just remember it takes more time to update multiple formats.
- How does BodhiGold handle the Continuous Contracts for Futures?
- All Continuous Contracts are created by using the data from the most active individual contract. The activity is calculated using a seven day average volume. If necessary, an adjustment is passed at swap-over time to keep the continuity of the history.
- What is the difference between the New York Stock Exchange and the NYSE Consolidated Exchange?
- The New York Stock Exchange contains all companies traded on the New York Stock Exchange. The prices and volumes of the NYSE only reflect trades on this Exchange.
- The NYSE Consolidated Exchange contains only companies that are listed primary on the NYSE, but are also traded on other exchanges. The prices and volume reflect the consolidation of trades across multiple exchanges.
- All other consolidated exchanges follow the same principles.
- What is the difference between the NASDAQ SmallCap and NASDAQ LargeCap Exchanges?
- The NASDAQ SmallCap contains all companies where the market value of the public float is below US$5,000,000. The NASDAQ LargeCap also known as the NASDAQ National Market contains all companies above US$5,000,000.
- Are there any guarantees?
- We have a 32 day Moneyback guarantee. If you are not completely happy with the software after 32 days you can return it to us for a full refund.
- Why does BodhiGold have 60+ exchanges marked Yahoo?
- BodhiGold software gives all subscribers the ability to enhance their paid data subscription by also being able to directly download free data available from the Yahoo website. BodhiGold can be setup to access the Yahoo intra day data.
- Are there any guarantees for the free Yahoo data?
- No. Yahoo data is accessed at your own risk. We will not refund any payment for BodhiGold subscription should Yahoo cease to make their data freely available.